Our priorities include active collaboration with stakeholders across the garment sector on the search for common solutions in the field of human and labour rights.

A supply chain with a reach in 50 different markets unearths multiple challenges, most importantly in the field of human and labour rights. For example, women empowerment.

To tackle them, at Inditex we guarantee the traceability of our production chain, we enforce an exhaustive audit and compliance regime and we train our suppliers and our in-house and external experts. We believe that only by working hand in hand with the various sector players will we arrive at the solutions needed to resolve our shared challenges.  

Joint work with the unions

On the collaborative front, our relationship with local and international trade unions in particular stands out. These unions play a key role in ensuring we improve the sustainability of our entire production chain. We firmly believe that fostering workers' freedom of association and encouraging their participation in dialogue is essential to negotiating improved labour and wage conditions.

In 2007, we formalised our relationship with the unions by entering into a Global Framework Agreement with IndustriALL Global Union, which represents more than 50 million workers affiliated with nearly 600 unions all over the world.

This pioneering agreement was the first to encompass the entire supply chain of a retail company. It was designed to uphold and promote the international standards enshrined in the conventions of the United Nations, International Labour Organisation (ILO) and the Organisation for Economic Cooperation and Development (OECD), which are in turn echoed in our Code of Conduct for Manufacturers and Suppliers. 

Inditex was the first apparel brand to see the value of good industrial relations 

Valter Sanches

General Secretary of IndustriALL Global Union

Our cooperation with IndustriALL is key to achieving a stable and sustainable supply chain.

For the sake of transparency and practical application of this agreement, we share information about our suppliers with IndustriALL. We mantaing a constant dialogue that enables the execution of programmes and initiatives aimed at improving the supply chain on the ground, involving our suppliers, local unions and other stakeholders.

We have been collaborating tirelessly with IndustriALL since we signed the Framework Agreement in 2007 and this effort will continue going forward. The new agreement signed in 2016 is a good example of this as union experts can join our clusters in order to monitor, supervise and accompany suppliers everywhere in our supply chain. In this manner, we are able to establish action plans tailored for the specifics of each cluster. In november 2019 we also agreed to create a Global Union Committee.

Benchmark organisations

As well as collaborating with IndustriALL and local unions, we also lend our support to local, regional and international organisations working to bring about the changes needed in the garment industry in order to improving living standards in the communities which depend on this sector.

Our Partnerships