Collect, reuse, recycle
Customers and employees can drop off their used clothing, footwear and accessories at points across a number of our main markets.
The best way to reduce waste is to reuse and recycle items instead of throwing them away. We hope our customers love our products, that they will wear and rewear them, repair what can repaired, and when they have finished with them pass them on for others to enjoy.
Reusing items without making any changes to them is the greenest option. But when a product comes to the end of its useful life, we look to make the most of any parts of it that we can or recycle it into something of the same or greater value. We want to make it as easy as possible for our customers to reuse and recycle. Teaming up with non-profit organisations, recycling companies, textile manufacturers and recycling technologists, we have launched the Closing the Loop project to prevent used textile items from ending up in landfills.
Customers and employees can drop off their used clothing, footwear and accessories at collection points in 2,299 stores in 46 markets, as well as cities and offices across a number of our main markets, in cooperation with 45 different non profit organizations. By 2020, 100% of our stores in the world will have an active garment collection scheme.
In other pilot projects, our online customers can send their old clothes back to us for processing by collection or return post.