07 November 2018
Zara launches online sales in 106 new markets through new global platform
- The milestone means the brand's collections are now available in 202 markets
- Global online sales will be expanded further in the coming months
- Inditex's chairman and CEO, Pablo Isla has announced that all eight of Inditex Group’s brands will be available online worldwide by 2020
Zara is set to launch online sales through a dedicated worldwide online platform – www.zara.com/ww – to bring its fashion collections to 106 new markets. From tomorrow, Zara's global women's, men's and kids' collection will be available in a total of 202 markets, underpinned by the integrated store and online platform.
Most of these new markets are in Africa and include Angola, Ivory Coast, Senegal and Ghana. The online store is also making its début in numerous parts of the Caribbean and Indonesia.
During the opening of Zara's flagship store on Corso Vittorio Emanuele (Milan, Italy) last September, the chairman and CEO of Inditex, Pablo Isla, announced that “all of Inditex's brands will be available online anywhere in the world by 2020”.
Against this backdrop, online sales will be expanded to new markets over the coming months, including those in which Zara already has stores, where it will develop local online sales platforms.
From tomorrow, customers will find all Zara’s collections on www.zara.com/ww, where they will be able to place orders in euros, including applicable shipping costs and customs charges. Items can be bought using popular payment methods such as PayPal and all the main credit cards. Orders will be fulfilled from the online platform in Spain and received within three to seven days, depending on the destination.
This new global online store, which Zara will leverage to bring its fashions to as many people as possible in the world, is available in English and French and comes with dedicated customer service in English and, in French-speaking markets, also in French.
Zara currently has stores in 96 markets with an online presence in 49 of those markets. Thanks to store and online integration, orders placed online can be delivered to customers' homes from the stores in the country closest to where they live or they can be picked up in store, ensuring that customer service is fast and convenient.